Effective Date: 25-October-2025
1. Introduction
We at Trehan International(“we”, “us”, or “our”) are committed to ensuring the privacy and protection of your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services, in compliance with the International Data Protection standards and Indian Emigration Act, Ministry of External Affairs (MoEA) guidelines.
2. Information We Collect
We may collect the following types of information:
- Personal Information:Name, address, contact number, email, age, gender, education, work history, passport details, identification documents, employment/visa information, and any other information provided via forms or communication.
- Sensitive Data:Health records, background checks, references, or other personal data as required for overseas placement and legal compliance.
- Client/Employer Data:Business name, contact details, job requirements, authorized representative information.
- Cookie & Usage Data:Internet protocol (IP) address, browser type, referral source, device information, log data, cookies and web beacon data.
- Other Data:Any voluntary submissions, surveys, or support requests.
3. Purpose of Collection
Your information is collected for:
- Registration and evaluation for job opportunities.
- Processing job applications, screenings, and compliance with employer and legal requirements.
- Communication regarding opportunities, interviews, job placements, and service updates.
- Compliance with legal obligations, audits, reporting to government authorities (e.g., MoEA, Protecor of Emigrants).
- Client onboarding and employee verification.
- Analytics and website improvements.
- Grievance redressal and user support.
- Fulfilling contractual and statutory obligations.
4. Legal Basis and Consent
By using our services and submitting your data, you provide express consent for its collection, storage, processing, and disclosure as outlined in this policy.
- Whenever legally mandated, we will seek explicit consent for special categories of data or sensitive information.
5. Data Usage & Disclosure
- Internal Use:For job matching, verification, compliance, communication, and service delivery.
- External Parties:Details may be disclosed to overseas employers, consultants, background screening agencies, legal authorities, and Indian/Foreign government agencies as required.
- No Unauthorized Sharing:Information will NOT be shared with sub-agents, unauthorized third parties, or for direct marketing without consent.
- Mandatory Disclosures:Required by law, court order, governmental agencies, or to prevent fraud/crime.
- Cookies & Analytics:Analytical and cookie data may be used for website improvement. See our Cookie Policy section.
6. Data Security
- We implement technical and organizational security measures (encryption, secure servers, limited access, staff confidentiality) to protect your data from unauthorized access, loss, or breach.
- All staff handling personal data are trained and bound by confidentiality agreements.
7. Data Retention
- Candidates:Data is retained for 7 years, or as required by law from last interaction or until request for deletion, whichever is earlier.
- Clients:Data retained as required for service and statutory obligations.
- Data will be destroyed/deleted securely upon expiry or user request, except when retention is necessitated by law.
8. User Rights
You have the right to:
- Access your personal data.
- Correct update, or delete your information.
- Withdraw consent where applicable.
- File a complaint or grievance (see contact information below).
9. Cookie Policy
Our website may use cookies to enhance user experience. Users can adjust browser settings to refuse cookies, but this may affect site functionality.
10. Links to Third-Party Sites
Our site may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Children’s Privacy
Our services are not intended for minors below 18 years. We do not knowingly collect data from children.
12. Changes to this Policy
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page with the new effective date.
13. Grievance Redressal & Contact
For queries or complaints regarding privacy, data usage, or this policy, contact:
Grievance Officer (as mandated by Indian IT Act):
Name: Amba Prasad
Email: tcs@trehanintl.com
Phone: +91-9910044307
Registered Address: 103, Raja Garden, Ring Road, New Delhi – 110015